You'll definitely need to be wearing a face mask before you hop in. Uber Technologies Inc. now requires drivers, couriers and passengers to wear masks starting as part of a new set of measures aimed at containing COVID-19 in Canada. Uber’s riding-hailing business is down 80 percent, Khosrowshahi told investors last week. Minimum Driving Age In The CityThis seems like a no-brainer. Even something that may not be offensive to a driver could be to their passengers, which can result in a bad review or worse. newsletter. Market data provided by Interactive Data. Offers may be subject to change without notice. Jon Shapley, Staff. Cab hailing app Uber has come up with new guidelines to ensure stricter rules for driver and passengers using the platform. Lyft – Account holders must be 18 or over. S&P Index data is the property of Chicago Mercantile Exchange Inc. and its licensors. • Never text a driver your location. I drive for Uber and never would I ask someone to end a phone call. 181 5. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell My Personal Information | Ad Choices  Uber outlined a series of measures it is taking Wednesday to adapt its ride-hailing and delivery businesses to a world changed by COVID-19. I haven't seen anything that gives us … As was previously reported, Uber will require drivers and riders to wear face masks. For more than two months, Uber has been urging riders to stay home, for their safety and the safety of drivers who continue to make essential trips. Starting May 18th, only three passengers will be allowed in each vehicle across its product line, the company said. Published by Kirsten Jacobs on October 7, 2020. And couriers are advised to report restaurants that aren’t providing social distancing guidance to other delivery workers, and vice versa. To learn more or opt-out, read our Cookie Policy. Previously, Uber had allowed up to four passengers in its UberX vehicles. Uber is taking new strides in protecting all those that use the app. 1 of 27 Unspoken rules of Lyft/Uber Spencer Platt, Getty Images Show More Show Less 2 of 27. Many of these new policies will apply to Uber Eats deliveries as well, with some slight variations, Kansal said. Cab hailing app Uber has come up with new guidelines to ensure stricter rules for driver and passengers using the platform. Cab aggregator Uber has stated that passengers will be required to carry travel documents and proof. PATCH – (SEATTLE, WA) — Starting Monday, Uber drivers and their passengers will be required to wear masks before the ride can begin. Uber is a convenient way to get around most cities, but airport rides can be tricky. Remember, most vehicles on the platform can seat up to 3 passengers. Michael Short/Special To The Chronicle Show More Show Less 12 of 27. Speaking of good behavior, the drivers use their own cars (don't be surprised if it's a Toyota Camry). No selfie, no service: Uber rolls out new rules for passengers. In relation to Uber's privacy rules, small talk with passengers has to be chosen wisely. To have an Uber account and be able to request rides, a rider has to be at least 18 years of age. Everyone who signs up for an Uber account across all of our apps, including drivers, riders, delivery people, Uber Eats customers, restaurants, and … Uber – Account holders must be 18 or over and CANNOT request a ride for riders under 18 unless accompanied by the account holder making the request. Uber Drivers Are Not Employees, National Relations Board Rules. Additional guidelines include reducing the maximum suggested number of passengers for an UberX … Eats couriers are encouraged to wear masks and avoid contact with customers. Everyone riding, driving and delivering in an Uber must wear a face cover or mask that covers their face from the bridge of their nose down to their chin. Uber Changes Its Rules, and Drivers Adjust Their Strategies In response to a new law, the ride-hail service shows California drivers where a ride would go and how much it would pay. “We do not want them to be in the front seat because we want them to be physically distanced as much as possible from the driver,” Sachin Kansal, Uber’s head of safety, said in a video conference with reporters. Because of this, Uber instructs drivers to avoid asking their passengers' personal questions. The ride-hailing company is preparing for the ‘new normal’. “Starting on Monday, the next time you open the app, things are going to look a little different for both riders and drivers,” Khosrowshahi said. Since apps will tell you exactly where your driver is, you only need … Ride-hailing services such as Grab and Uber are not exempt from rules requiring car seats for young children, the Land Transport Authority (LTA) said yesterday.. Read more at straitstimes.com. Uber and Lyft have rules to keep riders safe from drunk and reckless driving. Uber Technologies Inc. will require drivers, couriers and passengers to wear masks starting next Monday as part of a new set of measures aimed … So, if you did the right thing and played by their rules and cancelled any pickups from unaccompanied minors, you could be … We should be nice. Will you be booking an Uber… First-time riders As a courtesy, so that you’ll become a repeat customer, your first ride with Uber and Lyft is free (up to $15 on Uber and $20 for Lyft). We will all have a role to play to help each other stay healthy when traveling. Uber and Lyft allow their drivers to accept or refuse passengers with non-service animals including cats. It’s perfectly legal to deny service to drunken or unruly passengers (or passenger-to-be). Here are the ride-share apps' new coronavirus safety guidelines, plus what infectious disease experts suggest to stay safe in an Uber, Lyft, or taxi during coronavirus. “If we get multiple reports about an individual driver, we can take action, including removal from the platform,” said Rebecca Payne, senior product manager. Terms & Conditions. Uber driver creates a funny set of rules for his passengers — and it includes ‘No farting’ "Because Uber doesn't screen passengers"? To combat both drivers and passengers who are willing to break the individual rules that would theoretically prevent any advances—either wanted or unwanted—Uber has a strict rule that 100% bans any funny stuff from … What about first time offenders? Uber has implemented a few new rules and restrictions for rides. Ride-sharing giant Uber is to make it mandatory for passengers and drivers to wear face coverings from Monday in the UK. Then there is the "gun show loophole" of ride share - people booking rides for other people. Uber has been running ads discouraging people from using its service, as many of its major markets continue to operate under shelter-in-place rules. Passengers are also requested to carry hand sanitizers. FORTUNE may receive compensation for some links to products and services on this website. But Kansal insisted the company wasn’t switching up that message; it was just preparing itself for “the new normal.”. The minicab app firm said it was taking measures "to help everyone … Uber’s rating and feedback system will be doing a lot of heavy lifting for the company in the months ahead. Source: Getty. The new guidelines are in effect through the end of June. Ride-sharing giant Uber is to make it mandatory for passengers and drivers to wear face coverings from Monday in the UK. Uber's move comes as transportation companies, including airlines, step up enforcement of mask policies, with all U.S. airlines requiring passengers to wear facial coverings on their planes. Manners for Uber and Lyft passengers. “Same way on the rider side.”, Uber’s response to COVID-19: face masks, selfies, and fewer people in the car, OnePlus is offering a free pair of Bud Z wireless earbuds when you preorder the Nord N10 5G, Plus, grab one year of PlayStation Plus for as low as $30, Here are the best Amazon Echo deals right now, The Echo devices get discounted regularly, The 44mm Apple Watch SE is $40 off at Amazon, Apple’s most affordable smartwatch gets a temporary price cut, Sign up for the Ola has stated that no documents are required for travel. Every time you take a trip with Uber, please make sure you’re getting into the right car with the right driver by matching the license plate, car make and model, and driver photo with what’s provided in your app. Bringing your child, a family member or someone else while driving for Uber or Uber Eats offers not only stress relief and work-life balance for independent contractors. Uber drivers are losing their jobs over fake DUI complaints. Uber, Ola COVID-19 Guidelines: Ride-hailing cab aggregators Uber and Ola recently released their COVID-19 guidelines in India to protect both drivers and passengers … How do you screen for that? Before booking the ride, the passengers will have to agree to COVID-19 related terms on the app. We use cookies and other tracking technologies to improve your browsing experience on our site, show personalized content and targeted ads, analyze site traffic, and understand where our audiences come from. Just saying hi is nice. All rights reserved. Both Uber and Lyft have their own set of rules about transporting unaccompanied minors. The new rules come after the platform encouraged app ... That means an “UberX” ride will only allow three passengers. Should Drivers Allow a Minor to Enter Their Vehicle? Uber also conducted a survey of 600 random Uber and Lyft drivers, finding that Uber drivers feel safer with COVID-19 related safety guidelines in place, the company said. Additionally, any type of comments related to safety will get flagged/reviewed by Uber staff so expect a swift and quick deactivation if you do anything dumb like drive while under the influence of drugs or alcohol. —Ola and Uber will provide necessary safety kits like masks, sanitisers, disinfectants, etc to its driver-partners. Drivers, delivery people and passengers are already required to wear masks when using the platform, and the app will now require some passengers to take a picture of themselves wearing a mask before taking another ride. In fact, so much of a no-brainer that it … Riders also … Both companies encourage riders to contact drivers prior to pick-up to learn about their policy on cats. As a driver, you should decline the ride request if you believe the person requesting the ride is under 18. Anyone under that age must be accompanied by an adult 18 years of age or older on all rides. Chief among them is a … I'll keep it as generic as possible for the sake of this answer, but I think I have a pretty firm one here. They both explicitly don’t allow users under the age of 18 to setup an account or use their services without an adult present. Customers may be abusing them to get free rides. As part of Lyft's Health Safety Commitment , the front passenger seat must remain empty. In its first set of rules for passengers, Uber explicitly banned flirting in its cars — and said customers could lose their accounts over smooth moves. By choosing I Accept, you consent to our use of cookies and other tracking technologies. COVID-19 has had a significant impact on Uber’s business. The rules will require drivers, passengers and food delivery couriers to wear face masks as cities begin to reopen across the U.S. After the Covid-19 … And drivers and passengers are also encouraged to keep windows rolled down to improve air circulation in the vehicle. Greet other passengers in a pool or line. Uber Drivers Are Not Employees, National Relations Board Rules. Uber Technologies Inc. will require drivers, couriers and passengers to wear masks starting next Monday as part of a new set of measures aimed at containing the COVID-19 pandemic in Canada. Drivers, delivery people and passengers are already required to wear masks when using the platform, and the app will now require some passengers to take a picture of themselves wearing a mask before taking … It’s also … Lyft – Account holders must be 18 or over. ETF and Mutual Fund data provided by Morningstar, Inc. Dow Jones Terms & Conditions: http://www.djindexes.com/mdsidx/html/tandc/indexestandcs.html. Drivers Saw It Coming Uber didn't say what the thresholds will be for passengers to lose access to the ride-hailing service. The number of Uber trips taken have plunged by 56% compared to the previous year. Uber Rules for the Passenger • After you order your car, call the driver to specify exactly where you are, and what you’re wearing if the area is busy. While Uber asked drivers to cancel trips if they discovered the passenger was an unaccompanied minor, they used to not list “unaccompanied minor” as the reason for cancellation. FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. There is literally not a single situation in which you can ever have … Starting Monday, Uber will require riders, drivers, and delivery people to wear masks, regularly wash their hands, and sanitize vehicles. Just give them a lower star rating after the trip. This is meant to promote social distancing from the driver — if not exactly between passengers, three of which will still be allowed to pile into the backseat. Pro-Trump rioters could face up to 20 years in prison, ‘We will never concede’: How Donald Trump incited an attack on America, Retired brigadier general says Trump loyalists in military need rooting out, CA Notice at Collection and Privacy Notice, http://www.djindexes.com/mdsidx/html/tandc/indexestandcs.html. “We want all the members of that party to be sitting in the backseat.” As for passengers crammed into the backseat, Kansal said, “These are people who are typically from the same household, so they’re already living together.”. Maybe we need the plexiglass dividers that taxis have? Drivers often hesitate to do this in fears they will receive a negative feedback. Chief among them is a new rule limiting the maximum number of people allowed in each vehicle. The cabs will be sanitised before and after the ride. Passengers won’t always leave comments for their drivers after the ride is over, but you bet if you put the passenger’s life at risk, they are going to let Uber know about it. They are required to sanitize their cars after every trip using the supplies. Uber also argued that it is not a “public accommodation” covered by disability laws because it only enables would-be passengers to get rides and does not provide transportation services. © 2020 Fortune Media IP Limited. Uber is updating its app to provide easy ways for drivers, couriers, and customers to report any violations, which could then lead to deactivation from the app. This is dangerous, as they will be driving when you contact them. Yes, the drivers are independent contractor and they drive their own car. Well, it depends on what angle you look at the situation from - which, by itself, depends heavily on the jurisdiction. Justkeepswimming said: “Hi I’m sorry Uber currently only allows us to have 3 passengers in our vehicles, and no one in the front seat. Here's the complete set of rules, per Uber's Community Guidelines page: Damaging drivers’ or other passengers’ property. I'll keep it as generic as possible for the sake of this answer, but I think I have a pretty firm one here. Drivers will be required to take selfies to prove they are wearing masks, whereas passengers will not because the company is using preexisting technology that uses selfies to verify drivers’ identities. 'Follow the rules': Uber, Lyft drivers on working in a pandemic ... poses for a photo after dropping off a passenger through Lyft, the ride-hailing service. Uber Changes Its Rules, and Drivers Adjust Their Strategies In response to a new law, the ride-hail service shows California drivers where a ride would go and how much it would pay. While the policy is really strict for Uber and Lyft drivers and you will be immediately deactivated if a passenger reports you for driving with a companion, this is not the same for Uber Eats, Postmates and DoorDash. If you've got a bigger group, use Lyft XL for rides that seat up to 5. Having Someone Else In Your Car. Well, it depends on what angle you look at the situation from - which, by itself, depends heavily on the jurisdiction. Uber's Community Guidelines . At this time, all of the responsibility has been placed on the account holders to abide by the rules. 'Follow the rules': Uber, Lyft drivers on working in a pandemic ... Mike Biener, 47, poses for a photo after dropping off a passenger through Lyft, the ride-hailing service. Uber drivers and passengers MUST wear face masks next week with cabbies required to submit photos to prove they are following the rules. Uber trips can only be requested through the app, so never get in a car where the vehicle or driver identity doesn't match what’s displayed in your app. I've never seen this "phone rule," but know passengers are asked to remain at a suitable noise level for respect of other passengers. Uber outlined a series of measures it is taking Wednesday to adapt its ride-hailing and delivery businesses to a world changed by COVID-19. Drivers Saw It Coming Uber didn't say what the thresholds will be for passengers to lose access to the ride-hailing service. Quotes delayed at least 15 minutes. Uber CEO Dara Khosrowshahi said the company will spend $50 million on supplies for drivers, such as face masks, hand sanitizer, and bleach wipes. Uber also argued that it is not a “public accommodation” covered by disability laws because it only enables would-be passengers to get rides and does not provide transportation services. Wait for your ride in a safe place. Powered and implemented by Interactive Data Managed Solutions. Be outside on the curb when he/she arrives. Our guidelines were developed to help make every experience feel safe, respectful, and positive. The company announced last week that it would lay off 3,700 full-time employees, or about 14 percent of its workforce. Even Uber drivers no the old adage about rules being meant to be broken and Uber as a company knows that despite their best efforts, humans are only human. If you didn’t know this (I didn’t until I researched it), don’t be surprised. And, before being able to use Uber, ... Uber is now kicking low-rated passengers out of its cars Uber's move comes as transportation companies, including airlines, step up enforcement of mask policies, with all U.S. airlines requiring passengers to wear facial coverings on their planes. Buuut if you wanted to throw me a cash tip I could totally look the other way”. —Ola will allow only two passengers to board the cab excluding the driver. Here's the complete set of rules, per Uber's Community Guidelines page: Damaging drivers’ or other passengers’ property. Uber is implementing new safety rules amid the pandemic. Don't make your driver wait for you. Please also read our Privacy Notice and Terms of Use, which became effective December 20, 2019. Now, as cities begin to reopen and people start moving again, Uber is proceeding with caution and safety top of mind. No selfie, no service: Uber rolls out new rules for passengers Published by Kirsten Jacobs on October 7, 2020 Uber is taking new strides in protecting all those that use the app. Ola claimed in a statement, “Along with Mumbai, Ola will also be offering its services across major cities in the state such as Pune, Nashik, Nagpur, Aurangabad, Solapur and Amravati. Uber and DiDi now request all passengers sit in the backseat to protect the driver and riders. Passengers will not be allowed to ride in the front seat. Bringing your child, a family member or someone else while driving for Uber or Uber Eats offers not only stress relief and work-life balance for independent contractors. The rules are actually different for each company: Uber – Account holders must be 18 or over and CANNOT request a ride for riders under 18 unless accompanied by the account holder making the request. Drivers are encouraged to cancel rides with passengers who don’t follow this directive. All Rights Reserved. To enforce the rule, the rideshare company is … Under the new rules, Uber and Lyft must reduce deadheading — or the amount of time drivers spend without passengers in the car — from 41 percent to 31 percent. While stepping out, please maintain all precautions and wear a mask. Uber plans to launch a campaign to educate all riders and drivers about these refreshed ground rules. Allowed in each vehicle across its product line, the drivers are independent and! 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From using its service, as they will receive a negative feedback drivers prior to to... Rides that seat up to 3 passengers about transporting unaccompanied minors drivers allow Minor... Drivers about these refreshed ground rules and couriers are encouraged to wear face coverings from Monday in the.. A lower star rating after the platform encouraged app uber rules for passengers that means an “ UberX ride. Avoid asking their passengers ' personal questions rules and restrictions for rides that seat up to passengers. A driver, you consent to our use of cookies and other tracking.! Have an Uber Account and be able to request rides, a rider has to be least... Drive their own cars ( do n't be surprised if it 's a Toyota )... Of good behavior, the rideshare company is … Uber drivers are not Employees, or about 14 of. To play to help each other stay healthy when traveling to other delivery workers, and vice versa lot heavy... Couriers are advised to report restaurants that aren ’ t providing social distancing guidance to delivery! Anyone under that age must be 18 or over cancel rides with passengers who ’. Itself, depends heavily on the app them to get free rides before you in! Notice and Terms of use, which became effective December 20, 2019 cash tip I totally. 80 percent, Khosrowshahi told investors last week, you should decline ride. Be required to sanitize their cars after every trip using the platform encouraged app... that means “! Links to products and services on this website all of the responsibility has been placed on the encouraged! Independent contractor and they drive their own cars ( do n't be surprised if it 's Toyota. To do this in fears they will be allowed in each vehicle its... Uber Account and be able to request rides, a rider has to be at least 18 of... Did n't say what the thresholds will be required to sanitize their cars after every trip using the platform app... A campaign to educate all riders and drivers about these refreshed ground rules airport rides can tricky. Do n't be surprised if it 's a Toyota Camry ) Cookie policy t follow this directive or passenger-to-be.! New normal ’ every trip using the platform can seat up to 5 literally not a single situation in you! Jacobs on October 7, 2020 operate under shelter-in-place rules the supplies line, the said... Up with new guidelines are in effect through the end of June months ahead every! Follow this directive need to be at least 18 years of age or older on all rides Conditions http!