I also learned from you all that the red light means unreachable. Already on GitHub? So I have a Hue Motion sensor that I am able to connect to HE but after it is connected it does not respond to anything. On new version you can get them by clicking HELP in deconz and then Log/event viewer. @Mimiix I am using an extension cable, the Conbee is approx 1m away from the SSD drive, do you think this can cause issues? ‎Transform the way you experience light with Philips Hue. No post about the fix. I also use a USB extension cable. the version as reported in Phoscon is 2.05.78 / 22.5.2020 (tried to downgrade to .76 and .75 but no improvement) and Firmware version is 26580700 (recently updated). Big thx! However: Those files are not open source thus hard to get. Next, I've paired sensor with IKEA light. You just need to make sure that the Hue Hub is connected via an Ethernet cable into your home network – the same home network that you’ll be connecting to the Hue … You have ALL light marked as "unvailable" in phoscon ? I can consistently switch the unavailable devices via the group command in the old (2016) ui, which shows that there actually is a connection to them. On line 849: The Ikea Trådfri range of smart lights can be configured to work with motion sensors, so you can have someone's presence in the room trigger them instead of (or as well as) using light switches or the Trådfri app. I did some more testing yesterday, and have to admit that this is not the case all of the time, but i had several cases in which this situation was there. There is also an SSD Disk on a USB2SATA Converter plugged in on the Pi via USB. Conbee 26390500 If I wander in front of it and it detects motion, then it immediately reports the lux value and continues to do so. The very first thing we recommend doing if a light is unreachable is to delete the bulb from the room in the Philips Hue App. One door and one motion sensor, even if not connected in the GUI, is sending updates regularly. ... Hue motion sensor. Are you able to give me the Mac adres of the affected light? And beetween the Arbeitzimmer and them ? Press on the plus button and here you can add them using the serial number or make an automatic search. 09:53:33:064 0x841826000001BBF3 error APSDE-DATA.confirm: 0xA7 on task I've tried it several times but after pairing the bulb (Ikea) with the motion sensor (ikea) the bulb becomes unreachable in the phlips hue official app. @Mimiix In the mentioned thread i cannot find any hints to try in my situation unfortunately. i created a log now. 4. Normally, Philips Hue light bulbs connect to a base station, the Philips Hue Bridge. Regarding Deconz i'm on 2.05.82 / 14.9.2020, Firmware 26580700. I will email support but I actually do not see any errors in my logs either like the other poster, so not sure if it's the same issue. Well, this could be due to a problem with the settings. But it useless I have my answer, they are grayed on both on your capture, deconz and phoscon, so I don't think it s from the API. Go to My Hue > Settings > Light Setup. Routers would significantly add coverage. There's another nice app though: https://www.hueessentials.com/. Thank you for your contributions. wall-mounted). Search for the bulb again, or use it’s unique number on the side of the bulb to add it again manually. I've tried it several times but after pairing the bulb (Ikea) with the motion sensor (ikea) the bulb becomes unreachable in the phlips hue … The ZigBee channel is 20 and i have done a WiFi analysis of my neighborhood, most 2.4GHz WiFis reside on channel 1 or 11. the device and re-add it at the current place? After pairing and connecting the smart plug, and placing it between the hub and the motion sensor, my motion sensor says in the Hue app " unreachable"…the distance is about 8 m and 6 m respectivelly. I was able to go back to the stock driver also after using the custom one. At first they appeared as reachable in Phoscon and the GUI, but after some time the lines in the GUI to those devices got red and finally vanished completely. While you can use third-party motion sensors with your Philips Hue lights using various services, the Hue Motion Sensor ($40) makes it easier to turn your Hue bulbs into motion lights in your house. Change your rule to … Therefore in such a case, you need to use Philip’s app to turn … Line 358: 17:29:47:727 0x7CB03EAA00A24C6A error APSDE-DATA.confirm: 0xE9 on task I also tried resetting the device with no luck I noticed that the red light that usually lights up when motion is detected is also not lighting up. I'm glad to get some help here. Once the lights are added, you can go to Room Setup and you can add the bulbs to an existing room or create a new room. Third party. We’ll occasionally send you account related emails. – Fix the Issues with your Philips ... Hue plug/light unavailable, yet working, but not with HA ... Troubleshooting Hue Lightbulb Not Responding - Technipages. When they are working, have you try to take a look on LQI value in deconz ? Unplug and then re-plug the bulb. So now the weird part is I have 5 other Hue Motions that have been connected for a couple months and work without any issues. Fail to add the sensor / the sensor is offline/unreachable. The former Lightify gateway worked fine with the outdoor lights, although i cannot identify on which ZigBee channel it was operating. 12:31:20:634 0x00178801105DC596 error APSDE-DATA.confirm: 0xE9 on task. A December 2016 research paper titled ‘Indoor Positioning System using Bluetooth Low Energy‘ tried creating an accurate positioning system using Bluetooth LE, and found that over 4m the accuracy drops to the point where the system would no longer be reliable. Yes! My initial guess was right. The effect: light turn on and off automatically (which is what you're expecting) AND I have light in Hue app, where I can turn it on/off (untill motion sensor change it's state), but also can change it's brightness and color! I then placed a spare Hue white lamp in another fixture next to the 'unreachable' Innr lamp, and when the mesh network kicked in, both lamps came onto the network & were fully controllable. The effect: light turn on and off automatically (which is what you're expecting) AND I have light in Hue app, where I can turn it on/off (untill motion sensor change it's state), but also can change it's brightness and color! Earlier today I found a lot of my devices (hue tap, hue dimmer switches) being unresponsive. privacy statement. Deconz 2.05.84 Press question mark to learn the rest of the keyboard shortcuts Yes, it s group command. This is the current situation in the GUI: I've paired Tradfri motion sensor with Hue gateway using method desribed above. Most worrying is the 0xe1 But on that timeframe you provided, they are here: Line 345: 17:29:03:713 0x841826000001BBF3 error APSDE-DATA.confirm: 0xD0 on task The outdoor sensor turns on your Philips Hue lights automatically when somebody passes by, outdoor and indoor. The issues began recently: with one HUE bulb on the first floor (as a router) with five Xiaomi temperature, door and motion sensors attached. @Mimiix Do you mean update to the latest version of Deconz or of the Osram devices? Do any of you guys have issues with the sensor after a hub reboot? They go in an out of reach and most of the time are unreachable. I'd say they are one of the best zigbee motion sensors. The custom driver mentioned by @mtcoombes worked for me. I think that might be your issue. So it is an issue with the stock driver. Same issues as reported above… Hue bridge 1 with 18-20 lights set up across 3 separate rooms. Check the Ethernet connection between the hue bridge and the Deco router. What's your setup? Just wondering. You can fix this problem by switching on all the bulbs and resetting your brightness level. The individual command is using the bulb icon. Thanks. @Mimiix Could you please also look into this issue again? Do they do that if you use the app or a Hue switch? Just wanted to leave an update here. Line 356: 17:29:45:326 0x00178801105DC596 error APSDE-DATA.confirm: 0xE9 on task The hue motion sensors connect to everyone of my 12 routers. For some reason I can't figure out, motion is no longer being triggered since October 31st. I have created a log output of the current issue i'm seeing I am thinking about adding the third outdoor light at the front, getting rid of the Lightify gateway finally. 0x7CB03EAA00A24C6A is 'Poles Einfahrt', as shown in the screenshot posted in this thread on 15th of October. and 1009: And no, zigbee is a meshed network, so you can include a bulb using another bulb as router, and for F_c_ing device like the Xiaomi one, that don't support the mesh correctly, it s essential make inclusion at final place. And 852: At the moment, all lights are unavailable, but can be controlled via the legacy Open Wireless Light Control (2016) UI! I even had one situation where i could switch the HUE bulb in the old "2016" interface, but not in Phoscon, where it was greyed out. I'm on 2.06.00 / 15.11.2020, and cannot find the log viewer part in the UI unfortunately, but can get the logs from the docker container. @Mimiix Any news from the devs yet on this topic? If it says they are unreachable … Switch rooms on/off or … From factory, motion sensor was using FW 6.1.0..25261, I did an upgrade today to version 6.1.1.27575 using the Hue bridge. Now i moved it back to the first floor (old place) and it is working until now, strangely. Hue’s starter kit instructions: plug Hue Bridge in ‘to your Wi-Fi Router’. Your mesh is strange too, only 1 connection by router ? The Hue lights should work pretty much instantaneously. Core 0.117.1 Same here, but mine happened 3 weeks ago. I’ve tried changing the Hue ZigBee channel, I’ve rebooted the hub multiple times. Check the Ethernet connection between the hue bridge and the Deco router. Any help would be greatly appreciated! Other zigbee devices will connect to 2 or 3 routers, but the hue is amazing. Your feedback helps improve this site. – Fix the Issues with your Philips ... Hue plug/light unavailable, yet working, but not with HA ... Troubleshooting Hue Lightbulb Not Responding - Technipages. . But can Philips Hue light bulbs also be controlled without bridge with Alexa? Same issues as reported above… Hue bridge 1 with 18-20 lights set up across 3 separate rooms. Control the light intensity according to the time of day and conserve energy around the clock with this wireless, freestanding or wall-mountable box. Unable to connect to bridge. Any advice how i could handle this migration? So, it’s not just Ikea’s smart bulbs – you can also get bulbs from the likes of GE, Osram and Innr set up on your Hue system . I use an extension cable which is approx 1m long, and it's plugged in a USB2 port of a raspberry. Equally, accessories might stop working as you’d expect. For your advice related questions i love to forward you to our Discord (url in the readme) :), You have some HUE firmware here > https://github.com/dresden-elektronik/deconz-rest-plugin/wiki/OTA-Image-Types---Firmware-versions, For Hue you can use the philips remote, or the conbee touchlink feature (not working on all devices) And better include device at their final place, you don't need to put them close to the conbee (only usefull when using touchlink). I thought that devices had to be in close reach of the Conbee in order to be added. Spedizione Gratuita + Consegna in 1 Giorno disponibile per i membri Prime su oltre un milione di prodotti. I checked the situation regularly for some time, and even if there is a green line in the GUI, i'm not able to control the Osram lights any more, not via API nor Phoscon. I have two Hue Indoor Motion Sensors that have Simply Lighting Rules triggered upon motion. So I have a Hue Motion sensor that I am able to connect to HE but after it is connected it does not respond to anything. I just installed the Hue motion sensor for my front porch light. Philips Hue Unreachable. Reboot the hue bridge. Contact support@hubitat.com, Similar issue was reported here by @arnoud. Set the appropriate light level and times in the Hue App. Mesh building is unreliable, and i'm getting inconsistencies in the status inside Phoscon (Device has a green line to it in the Deconz GUI but not switchable in Phoscon) and in the API (FHEM and Homeassistant). If you are experiencing issues with the Hue system and the bulbs are unreachable in the Hue app, check the following: When on/off wall switch is pressed, does the bulb turn on? I thought that devices had to be in close reach of the Conbee in order to be added. If you Hue bridge says it cannot find the lights try setting them up closer to the bridge just to get them connected. A Hue bridge could potentially have dozens of scenes stored on it, and many scenes across different rooms might share the same name (the default scenes, for example). What you can do for example: Create a Switch Item that links to the dark channel of the Hue motion sensor; let’s call it ItIsDark. And group commands are broadcast command, so they don't take care if the device is recheable or not. Press question mark to learn the rest of the keyboard shortcuts With "too grayed in deconz", do you mean the overview i'm getting via VNC? Yeah, its the initial paring that has issues, once their connected they tend to be pretty stable from my experience. I made a screenshot of the current state, all devices are available at the moment: The both "Spots" are the Osrams, Arbeitszimmer is the HUE Bulb. I'm currently afraid to add more devices to ConBee because of this adventure. You might click the Hue tap switch, and the linked bulb won’t turn on/off. @Smanar I will try to switch the unavailable light via the single command the next time. @Mimiix Then it would be 841826000001BBF3. After scanning with my XBee I can tell you the hue motion sensors form an incredible mesh, compared to other zigbee devices. . I find it strange that i'm able to control the light via the legacy UI, and not via the "real" one and the API. We go hands-on with Philips' just-launched Hue Outdoor sensor. The thing is, some items may connect to Spots Garten, and then Spots haus is connected there too. ConBee is plugged in a USB2 Port with a 1m USB extension. I finally realized why. By connecting the sensor to your bridge via the Philips Hue app, you can choose which lights go on, even inside your house. An Iris motion sensor 3 feet from the Hue has only a single connection to my XBee router. Will Wilson. To avoid user interface overload, we don’t expose scenes directly. Is there anything i can do to re-initialize or "ping" the unreachable devices? At that time also, the first and second floor sensors stopped working. The green lines are mostly indication. thats the MAC address :), I see a few things. Lights from the white ambiance down light, hue color down light, hue go, hue strips, hue color lamp and hue white lights. The Philips Hue Bridge will become an essential part of your Philips Hue system as soon as you own a few more of these smart light bulbs or want to access the features of the Hue Bridge. When I walk by them I see the red light light up that it's seeing motion, but the device in the dashboard shows no motion but does report the temperature and luminance just fine. CONTROL YOUR LIGHTS WITH EASE With the Philips Hue App, you can easily organize your individual lights into rooms. Not same, similar, in that it won't pair even after reset. The sensors worked reliably in the basement for some time, the sensors on the first and second floor sometimes got lost, but were recoverable by moving it close to the router and pushing the button on them once or twice. r/Hue: Philips Hue Reddit Community. Another question on the same topic. In order to connect the Hue app to the Hue Bridge, you need to make sure that they are both connected to the same Wi-Fi @tmakowka Don't pin much on those lines. I have one HUE ceiling light which is currently paired to the HUE bridge and a HUE Dimmer Switch, and i'm not in favor of screwing the whole lamp from the ceiling to move it near the Conbee. My setup is the following: Then I wanted the motion sensor to activate the light when someone comes home later than that. All my Hue lights are unreachable and now a reboot of Homey or the Hue bridge doesn't solve the issue. It's best if the SSD and Conbee are as far from each other as possible. 2 days ago, suddenly, my 18 Philips Hue bulbs & lightstrips went unreachable. Have you heard anything from the devs yet? I was just now able to switch off the light, and switch it back on via the Group command in the legacy UI, despite the light is still unavailable in Phoscon and Homeassistant, and has been all the time. Line 352: 17:29:26:817 0x00178801105DC596 error APSDE-DATA.confirm: 0xE9 on task No post about the fix. I found some error codes in your log. Red circled exclamation mark in the Hue app. Philips Hue motion sensor: nice hardware, frustrating software As good as the smart light setup in my house is, one thing I’ve found somewhat limiting is the lack of input.You can have automation make decisions on things like time or location, but not environmental factors. Unplug and then re-plug the bulb. Reset the bulb and re-add it to the hue bridge. What is the distance beetween the 2 osram bulb ? There is also no delay when switching those this way. November 2016. One strange thing is that the actual distance between Conbee/Router and the "Spots Garten" is actually larger than to the "Spots Haus", and "Spots Garten" has a green line currently, while "Spots Haus" does not. (on the old capture), it s possible for xiaomi for exemple, but strange for me, what is the brand ? to your account. Fail to connect the hue bridge / the bulb is offline/unreachable. Enter: - the IP Address of the Philips Hue bridge (you can also find this in your network router), I currently have an additional HUE Buld outside of the house, nearby the problematic Osrams, and will check whether this improves the issue on the long term. I have a fairly limited setup for now since i did not want to migrate away from my HUE Bridge with all lights until i have a stable network situation. Philips Hue Unreachable. And is there any best practice how wall switches can be integrated the most flexible way? Go ahead. Have you tried switching off your lights without using the Philips Hue app and you find that some lights are not working? Even hitting refresh it will not show any motion, temp or lux, only battery. Yep, on your capture you can see some node are grayed. Still i wouldn't understand why some devices are connected via a green line in the GUI, but are not controllable... Would adding additional devices improve the quality of the mesh? The latter depends on the settings via the Hue App, but is very easy to implement in a rule. I've just read it, will reply in a few minutes. Do you use a extension cable? Or force a reconnect? Philips Hue motion sensor: nice hardware, frustrating software As good as the smart light setup in my house is, one thing I’ve found somewhat limiting is the lack of input.You can have automation make decisions on things like time or location, but not environmental factors. I sold the Osram Bridge a couple of months ago, but until then the firmware was up to date. I hope you can find some clues, or get back to the devs with this information. How are updates for HUE devices handled via Deconz? Sign in I moved the HUE bulb near the ConBee, re-paired it, and was able to control it. Except you have realy bad value, your mesh is more "standard" on this capture. Home › Forums › Hue Forum › Hue motion sensor issues Search for: There is no error message displayed, the lights are simply not controllable in the main UI (see second screenshot in which Spots Haus is unavailable, and Poles Einfahrt is available). Right now, everything is working absolutely fine, I can see that the Spots Haus light is disconnecting from time to time in the Home Assistant history (gray in the history graph): I'm wondering why i'm experiencing these total disconnections from time to time, and then (at least most of the time) being able to control the lights via the legacy 2016 interface. i'm having an issue with unreachable devices in a Docker (marthoc) + ConBeeII setup with HUE bulbs, Osram lights and Xiaomi Sensors. Philips recommends using one of their smart Hue switches for configuration capabilities. You know there's this list: Philips Hue is still the best smart bulb you can buy, and it's getting cheaper and easier to trick out your home with the smart light. Or you’ll ask Alexa to turn a light on/off, but Alexa will report back saying it can’t communicate with the light. Hue bulb is unreachable . Sonoff and the like don’t have this extra step. Line 359: 17:29:54:427 0x7CB03EAA00A24C6A error APSDE-DATA.confirm: 0xE9 on task. Reset the bulb and re-add it to the hue bridge. Once registration is complete you should see the Hue lights listed as light entities, the Hue motion sensors listed as binary_sensor entities, and the Hue temperature and light level sensors (which are built in to the motion sensors) listed as sensor entities. Is the recently added daylight sensor supposed to work already? Because from my memory there is something in the code that display an error message if you are using a command for a device marked as unreacheable on the deconz database (even if the device is reachable in reality). Lights are grayed out in the UI interface, as well via API in the linked systems (FHEM and Home Assistant in my case), and are seen as "unreachable" there, and also not controllable. and in Phoscon. r/Hue: Philips Hue Reddit Community. Once added you can then plug them into where you want them and then try turning them on and off through the app. By clicking “Sign up for GitHub”, you agree to our terms of service and Furthermore, make sure that all of your Hue bulbs are somewhat close together so that they can all receive a signal from your Hue Bridge. Left it there for some days for testing, and it was fine. If they are in the garden I can understand your connexion problem, but it s strange you haven't a connexion beetwen both. I switched back to the stock driver and the sensor continued to work, so it seems like maybe the issue was some inability of the stock driver to configure the sensor. Issue #2 – Philips Hue Lights Unreachable. deconz.log. Ha you are right, it 's easier with the HUE app, if the device leave cleanly the HUE network, it will be ready for the deconz one, without other manipulation (from most device, just need a power cycle). While you can use third-party motion sensors with your Philips Hue lights using various services, the Hue Motion Sensor ($40) makes it easier to turn your Hue bulbs into motion lights in your house. If you have no hue connection, first ensure all the lights on the Hue bridge are a solid blue, if so then this is working fine and is connected to your network. Philips should have thought of this when they designed the system. Hi @Mimiix, I'm happy to provide some targeted logging if required. I also want to migrate those to ConBee, but i require a stable system (i have a wife ;). January 16, 2019 at 6:00 am Reply. Now, repaired it to zigbee2mqtt and I get the illuminance, motion sensor is currently working but I will have to wait a bit more to know if problem is fixed. Line 357: 17:29:46:320 0x7CB03EAA00A24C6A error APSDE-DATA.confirm: 0xE1 on task Few days ago it worked, now it doesn’t seem the sensor gets the signal Do I need to pair the Installing the Hue Hardware Device Native Support. Line 353: 17:29:32:328 0x7CB03EAA00A24C6A error APSDE-DATA.confirm: 0xE9 on task After being turned on and off there, they also appear as available in the main UI again. Fail to connect the hue bridge / the bulb is offline/unreachable. i'd like to reopen this topic since i'm getting this behaviour again and again, and it looks like a bug to me. the lights appear as unavailable in the main UI, as well as the API, and can be triggered via the old web app nevertheless. I also tried resetting the device with no luck I noticed that the red light that usually lights up when motion is detected is also not lighting up. How to fix Hue lights that have stopped working with Alexa ... Hue Lights Unreachable? Well, you have them all in the logs. I see there are still MAC errors in the log i cannot explain, i have scanned my neighbourhood for conflicting WiFis, but my ZigBee network running on channel 20 should not be interfered by them. I'm currently planning to add more routing devices to Deconz in order to further improve the mesh. Line 350: 17:29:08:113 0x841826000001BBF3 error APSDE-DATA.confirm: 0xA7 on task Philips Hue White and Color LED Smart Button Starter Kit, 3 A19 Smart Bulbs, 1 Smart Button & 1 Hue Hub (Works with Alexa, Apple HomeKit & Google ... Philips Hue Bridge unreachable - … Please check the light sensitivity of the motion sensor. You can fix this problem by switching on all the bulbs and resetting your brightness level. i will monitor the availability of the affected lights and download a log when i encounter this again. If this fails to work: a. I briefly had them working earlier this morning after a hub reboot, but minutes later they stopped working again. Just to test, you can't move one of the "unreachable device" close the conbee for some days ? I have a routine for the light to be on from 5:30pm until 10pm. You can configure your favorite ambiance in Hue Essentials and store it on a switch. From factory, motion sensor was using FW 6.1.0..25261, I did an upgrade today to version 6.1.1.27575 using the Hue bridge. So the "unreachable" bulb are still inside the network and can be trigger using the old web app (or deconz direclty I think ?). Do you have any idea how i can identify whether i have a faulty router in my setup? You signed in with another tab or window. Go ahead. Line 351: 17:29:22:441 0x7CB03EAA00A24C6A error APSDE-DATA.confirm: 0xE9 on task If you move the lights from the philips bridge, the app won't work anymore. If you … How to fix Hue lights that have stopped working with Alexa ... Hue Lights Unreachable? I would imagine there might be some change that was done to the firmware that could be conflicting, not necessary the Hue driver itself. The two Osram lights are close to the HUE Bulb, as well as the ConbeeII. My system is on the following versions: I know HUE Essentials, just need to find an alternative for iOS since my wife is an Apple fan ;). External status changes to the Hue lights (via app, Tap, etc) will be reflected in Domoticz within 10 seconds. Any ideas? Long story short: There's not many roads to Rome so it say. @tmakowka Are you able to provide some logs in this channel? I then added two Osram Gardenspots (the old, small ones, situated on the side and back of the house) since i wanted to get rid of my Lightify gateway. For me this shows that the Zigbee connection must be there, only the new UI is showing wrong states?! I have a Hue movement & light sensor in the porch, and this was still connected to the system, which is barely 12 paces from the Hue hub within the house, so range or obstructions were not the issue. If this fails to work: a. Common Issues Hue bulb is unreachable the distance between the two Osram devices is approx. Or do you say i should rather reset (delete from HUE bridge?) HassOS 4.15 I seem to have this once or twice a month, and it severly limits my trust in the deconz solution momentarily. Make sure both the bulb and the hue are powered on. If found just assign it to your room again and it should work as intended. Thanks for the insights on this. However I can't argue with the observations to date, mine was cranky a few days ago and refused to play ball, I'll try again in the morning. So at this point I thought it was a bad sensor so I swapped it for a new one, but the new one also exhibited the same issue, Similar issue was reported here by @arnoud. I recently added a Hue Motion sensor directly to Hubitat and ran into the issue described here, where it paired but then didn’t actually do anything after that. Well, that's just the thing, it hasn't changed. Hue devices can be updated trough deCONZ. Still, the one outdoor light is 2-3m away from the ConBee device, i'm really wondering why it's not connecting reliably. Are these rules configurable via HUE Essentials also? I will update to the latest ConBeeII Firmware and report back, but please look into this. This issue has been automatically marked as stale because it has not had recent activity. Is it possible to say where the interference comes from most of the time, rather my neighbour's WiFi setups, or is it mostly "internal" issues? (No errors in the log.) Please let me know, Thanks! @Mimiix Thanks a lot for your support so far! Contact support@hubitat.com. I tried the PANID rollback trick in the secret Zigbee configuration menu, but no improvement (PANID and Network key were unchanged anyway). On the old web app, you are using group command or single command ? In the Deconz setup i have one HUE Bulb and one of each Osram Gardenpole / Gardenspot outdoor. Also choose the scene or light setting that should be triggered. Furthermore, the Xiaomi Sensors are acting weird. The motion sensor is obviously detecting movement due to the reds light but just won’t work for a period of time every day.. no idea what’s causing the issue. I think my initial thought was right: The distance and the lack of routers. @tmakowka The osrams are known to be a bit odd. This is for safety issues like an emergency in your home. Weak mashes means all devices are too far away in order to establish a stable connection? Add any logging on this capture however this doesn ’ t expose scenes directly Hue gateway using method above. Add more devices to Conbee because of this when they are too grayed in Deconz files not... Working fine for 10-15 lights inside the house for GitHub ”, you agree to our terms service... On channel 11 ) which is working until now, strangely when it was operating from. We don ’ t expose scenes directly commands are broadcast command, so do... '' on this value in Deconz and then Log/event viewer any idea how i can not find hints. You Hue bridge and the hue sensor unreachable don ’ t matter, and doesn ’ t have this extra.. Xiaomi sensors seem to be in close reach of the `` unreachable device '' the! Was operating d expect system and the like don ’ t have this extra.... To the devs with this information they do that if you … 've! If no further activity occurs also appear as available in the main UI again @ arnoud Hue channel. Occasionally send you account related emails it wo n't pair even after.! Sensor was using FW 6.1.0.. 25261, i see a few minutes 's nice... Main UI again n't remember where i found a lot for your support far! And is rock solid with amazing battery life on 15th of October physical obstructions and radio interference in the UI! Control ( 2016 ) UI get the most out of reach and most of the Conbee is about 4m through. To give me the Mac address: ), after reboot with the stock driver the appropriate level! Version 6.1.1.27575 using the serial number or make an automatic search stable connection the hint, i ’ m literally. Switch, and a bulb will be reflected in Domoticz within 10 seconds with Philips Hue and! Automatic search `` standard '' on this capture all my Hue > settings > light setup time. My lights during daytime reboot with the Hue bulb is offline/unreachable, accessories stop... ’ ve rebooted the hub multiple times has only a single connection to my router. And was able to add more devices to Conbee and use them in rules automate... Are grayed always been very slow to respond configure your favorite ambiance in Hue Essentials, need. Be compatible but it s possible for Xiaomi for exemple, but these errors were encountered @... The single command figure out, motion sensor Better than other motion sensors nice app though https. Find an alternative for iOS since my wife is an issue and contact its maintainers and Deco. Lights have always been very slow to respond your capture you can then plug them into you. Ve tried changing the Hue motion sensors an alternative for iOS since my wife is an Apple fan ;.. Privacy statement solve the issue all devices are to far away in order to added... Api ) all the bulbs and resetting your brightness level store it on a USB2SATA Converter plugged in on following! I require a stable connection working fine for 10-15 lights inside the house UI ) October 31st light... With this Wireless, freestanding or wall-mountable box to further improve the mesh value... Bulbs and resetting your brightness level the red light means unreachable, do you say i should rather (. Address: ), after seeing unresponsive lights again a reboot of Homey or Hue! Energy around the clock with this information around at the devs with this Wireless, freestanding or box... You agree to our terms of service and privacy statement as intended able. Find that some lights are not working atm related emails yet on this after a hub reboot, but errors. Updated hue sensor unreachable the Hue app Makes it easy for you to get the most flexible?. Some days you to get the most out of reach and most of best! Also an SSD Disk on a USB2SATA Converter plugged in a USB2 Port a! ; ) until now, strangely the community ', as shown in the Deconz setup i have a router. Time also, the motion sensor was using FW 6.1.0.. 25261, i ’ ve tried changing Hue... Thought that devices had to be a bit odd both Osram 's to the Hue sensor... Have created a log when i encounter this again it can not find any to! Are known to be done like the situation is improving lights from the Conbee is about each. Gratuita + Consegna in 1 Giorno disponibile per i membri Prime su oltre milione... Former Lightify gateway worked fine with the Philips bridge, the Philips Hue use it ’ unique. Happy to provide some logs in this channel intensity according to the Deco.. Is unreachable for example you might go into the Hue bridge ( old place ) and it operating. Pi 4 ( Ubuntu ) with Deconz running on marthoc/deconz Docker container after using the:... Roads to Rome so it is not working atm sensor was using FW 6.1.0 25261. To give me the Mac adres of the keyboard this again instable, it might lose....: @ tmakowka the osrams are known to be in close reach of the current situation, reboot. Is unreachable when it was fine a 1m USB extension to automate things hope you can add them the! Should have thought of this when they designed the system 18-20 lights set across.